Tuesday, October 26, 2010
I like to consider myself a prime candidate to cross compare these leading devices as I can recount both the best, and the worst of both. For instance, surfing the web on a BlackBerry can be painful and slow – somewhat akin to doing email on an iPhone (from the perspective of a BlackBerry user of course).
I love the BlackBerry for its push notifications, making having to play fetch with the iPhone to get my mail seem silly in comparison.
My BlackBerry integrates into my existing business systems, giving me a common view of my inbox, with a complete record of all incoming and outgoing emails from desktop, and the web. On the other hand, email on my iPhone is disconnected from everything else, forcing me to deal with my email all over again, even if I’ve already viewed and responded all but one message.
Happily, if I’m in need of a faxed or signed doc while I’m mobile – and it happens more often than you think – I can rely on the myFax BlackBerry app or the myFax iPhone app to get the job done.
So what’s my bottom line? I think it all comes down to what brain I’m in at any given time. Left brain, BlackBerry; right brain, iPhone.
If I’m feeling particularly angst ridden about a proposal or deal I’ll inherently be looking for speed, so BlackBerry will be my choice. If I’m feeling a bit more amenable and desire a more engaging experience, I’ll lean to the iPhone. Either way, I’m in business no matter what, with a nod to the myFax app for thinking of me, in both my brains.
Monday, October 25, 2010
October 24 to 30 marks the second annual National Pro Bono Celebration in the United States. Sponsored by the American Bar Association, this week is meant to showcase the great difference that pro bono lawyers make, and to highlight the growing need for high-quality, free legal aid for those facing foreclosure, eviction, consumer debt, domestic violence, child custody disputes and other grave civil legal problems.
As they face rising demand from those affected by the economic crisis, overstretched legal aid and pro bono organizations are increasingly turning to technology - especially online tools - to enable collaboration, increase efficiency and to make the legal system more accessible to those in need.
Pro Bono Net, a national nonprofit that receives support from MyFax, provides a technology infrastructure that empowers the public interest law community to improve service delivery, increase private attorney involvement and enhance collaboration among service providers. Its flagship website, http://www.probono.net/, helps thousands of attorneys nationwide connect with legal aid organizations in their communities, find opportunities for meaningful pro bono work, and access the training and support they need. Its http://www.lawhelp.org/ website helps people find free legal aid programs in their communities, answers to questions about legal rights, court information, self-help tools, links to social service agencies, and more.
Another program, LawHelp Interactive, provides a national infrastructure for online legal document assembly, enabling tens of thousands of low-income people each year to complete needed legal forms. LawHelp Interactive increases efficiency for legal aid and pro bono programs, allowing more people to be helped in less time.
Technology alone is clearly not enough to solve the increasingly disparity between the availability of high-quality, free legal help and the number of people struggling with life-altering legal problems. But it is a key element in efforts to help close the justice gap.
To learn more about how Pro Bono Net is using technology in the service of increasing access to justice, visit http://www.probono.net/. Lawyers wishing to get involved in pro bono can visit www.probono.net/volunteer to find pro bono opportunities in their community.
Pam Weisz is the Director of Communication & Corporate Sponsorship at Pro Bono Net. She works on marketing and communications initiatives and runs the corporate sponsorship program, which connects companies with Pro Bono Net's membership of thousands of attorneys. A valuable member of the Pro Bono Net team since 2007, Pam previously worked in business development and strategic planning roles at media companies including the Associated Press and Showtime Networks. Before going to graduate school, she spent several years working as a journalist. Pam has an MBA from Columbia University and a BA from Stanford University. She lives in New York City.
Monday, October 18, 2010
- Is MyFax on Facebook(R)?
- Name one of the other two products from the makers of MyFax (hint - go here and scroll to the bottom of the page).
- Can you reach MyFax support by phone and email?
As we said, you can enter as often as you like. And...if you have a friend you think would benefit from MyFax, send them a free month and get one for yourself at the same time. Refer a friend today!
* You must be a MyFax customer and at least 18 years of age on the day the contest opens (October 18, 2010) to be eligible to win. Contest not open to residents of Quebec or Rhode Island. No purchase necessary. Void where prohibited by law. Full contest details available at http://www.protus.com/legal/contestrules.asp. Odds of winning will vary depending on the number of entries submitted. Contest ends 11:59 PM EST December 20, 2010.
Thursday, October 14, 2010
Wednesday, October 06, 2010
Monday, October 04, 2010
1. Fax Machines and the Environment:
- Fax machines are energy vampires and consume more electricity than any other piece of office equipment, according to the environmental protection agency;
- Fax machines print everything, whether required or not - that's a big reason why in the US, annual office paper consumption is enough to build a 10-foot-high wall that's 6,815 feet long! That's greater than the distance between New York City and Tokyo;
- Most people don't recycle the machines themselves and therefore they end up in landfills. The same goes for the toner cartridges used to print the faxes and the paper and the ink dries on - straight to the landfill.
2. Fax Machines and Costs:
- At the low end, fax machines start at about $100 and at the high end in the thousands, if you're looking at an all-in-one;
- The extra phone line needed for the machine costs anywhere from $20 to $30/month
- Don't forget the cost of toner! Paper and the electricity to run it on average about $9/month (assuming you're running it for the entire year, using it modestly).
The MyFax referral program allows you to gift friends and employees with a free month of Internet fax service so they can see for themselves the advantages and benefits of Internet fax. If your friend decides to stay on, you get a free month too! More information on the MyFax refer-a-friend program can be found here.
Friday, September 24, 2010
Thursday, September 23, 2010
Title: MyFax Secure Cloud Faxing App: Seamless Integration with Salesforce CRM
Date: Wednesday, September 29
Time: 2:00 pm ET / 11:00 am PT
What You'll Learn:
- The features included in MyFax for AppExchange 2
- The benefits an integrated Salesforce CRM/MyFax solution will provide whether in sales, marketing, call center, IT, finance, or another department
- How MyFax provides faxing solutions for the entire organization, even outside of Salesforce CRM
Monday, September 20, 2010
- Provides an integrated record of all client/contact communications across the organization - sales, marketing, finance, audit, support, etc.;
- Enables the receipt and sending of communications requiring a signature (i.e. PO, LOI, contract) from anywhere with Web access;
- Delivers immediate organizational cost savings and related efficiencies;
- Integrates faxing into the marketing mix with email to fax and fax to email options;
- Improves the fax user experience - internally and externally.
If you haven't tried MyFax for AppExchange, click here to get started. And as always, share comments below on how YOU integrate fax into your sales workflow.
Friday, September 17, 2010
Monday, September 13, 2010
Gizmodo, a leading technology site, recently posted a contest inviting readers to vote for the Best Online Fax Service on the market.
You can check out the contest here - http://gizmodo.com/5636383/five-best-fax-services
We're thrilled that MyFax is included as an option. And if you're thrilled with your MyFax service, we hope you'll consider adding your vote here.
Wednesday, September 08, 2010
In my opinion, both have failed. The vast majority of social media sites, if not all, have struggled wtih advertising-driven models, and the vast majority of companies haven't sold anything. In most cases, the challenge has been about walking the fine line between making money and respecting privacy.
I have no doubt that eventually somebody will strike gold and create a business model that will lead to the big IPO...but I'm not holding my breath, and neither should you.
Some companies have approached social media in a very simple and straightforward way, leveraging it to keep a continuous dialogue with their customers and as part of their SEO strategy. It's these companies that have benefitted the most, and ironically, usually turn a better profit. It's these companies that small business owners can learn from.
One of the fundamental rules you're taught from the get-go in any college marketing course is something I like to call the law of customer service. The law of customer service teaches that it's roughly eight times less expensive to keep a customer than to go out and get a new one.
Think about what it costs you to get a customer - and don't just consider hard currency, think of other resources like the time it takes to nurture that potential customer, to sell to them, to convince them to pick you rather than a competitor, or alternate service/solution. Now think about your best customer - the one that loved your service so much that he or she not only keeps coming back, but refers people to you. Now imagine an army of customers just like that customer.
Large companies obviously can't be on a first-name basis with every customer at the same level that a small business can be - but they certainly have been trying with social media. These companies understand that customer service must be 24/7 - done by phone, email, etc. Sound familiar? It's what is offered to you as a MyFax, my1voice and/or Campaigner customer. But with the average US Facebook usage at over six hours per month, social networking has become a natural extension to that. So these companies "take to the streets" so-to-speak, and ensure that customers (both happy and unhappy) are heard and engaged.
So where's the lesson to be learned here? For small business, social networking can be great for networking, and trying to sell your business products or services, but its true value for your business is keeping you in touch with your customer base.
I encourage you to join in the conversation on our own social media pages - Twitter, Facebook, and LinkedIn. We look forward to continuing the discussion here.
Thursday, September 02, 2010
We had tons of entries and some really good feedback. Because we had such a resounding success, we've decided to hold this contest again!
That's right - our second MyFax contest for an 8 GB iPod touch starts RIGHT NOW!
It's the same as before - just copy the skill-testing questions below into a Word(R) document, add your answers along with your name, phone number, MyFax account number and email address, then use your MyFax account to fax the document to 1-866-257-2046. You can even enter as often as you'd like!
This contest ends on October 15th, at which time we'll do a random drawing from the entries that have answered all three questions correctly. The winner will be notified by email and announced right here in the Inside MyFax blog!
1. Is there a MyFax app for the iPhone?
2. Can you add cover pages when you fax with MyFax?
3. How many days per week is MyFax customer support available?
Don't forget - you can enter as often as you like. And...if you have a friend you think would benefit from MyFax, send them a free month and get one for yourself at the same time. Refer a friend today!
*You must be a MyFax customer and at least 18 years of age on the day the contest opens (August 31, 2010) to be eligible to win. Contest not open to residents of Quebec or Rhode Island. No purchase necessary. Void where prohibited by law. Full contest details available at http://www.protus.com/legal/contestrules.asp. Odds of winning will vary depending on the number of entries submitted. Contest ends 11:59 PM EST October 15, 2010.
Monday, August 30, 2010
Thursday, August 26, 2010
Like successful small business owners, Major League Baseball's best managers know when to tinker and when to leave well enough alone. That makes complacency your biggest enemy. For example, as a small business owner, look at your IT infrastructure - it may not be broken, but is it taking too much time, energy, and resources for the results it derives? Like the good baseball manager who tinkers with his batting lineup to get his players in the right slots, your IT support system is something you need to constantly review, looking for what works best now.
Perhaps the toughest part of any baseball manager's job is letting a player know that he no longer benefits the team as he once did. Fortunately for small business owners, the decision to replace an IT component isn't nearly as heart wrenching. After all, a piece of peripheral hardware like a fax machine is an inanimate object that won't break down in tears if you decide the time has come to eliminate it due to cost, ongoing maintenance, or the simple annoyance factor.
While small businesses have proven to be resilient in this era of economic recovery, they're facing the most critical time of the year - the fourth quarter. The fourth quarter of any year is like the ninth inning of a tie game. You don't have time for pop flies or strikeouts; you need to get a run on the board and earn that win! And to do that, you have to be aware of the resources you have. It simply won't do to go overboard spending time and money that will mean a poor return on investment (ROI).
Small businesses can make the most of their fourth quarter by looking to the cloud. Using cloud applications like MyFax, you can minimize margins and stay focused. These affordable, pay-as-you-go applications are operational in minutes and can be accessed from anywhere you can access the Internet.
On September 16, we'll host a webinar on the Intuit Community called "Home Run Stretch - Make the Fourth Quarter Count!" This is a must-attend event for small businesses, as we'll discuss:
- Leveraging cloud applications to streamline time, lessening time spent on administrative tasks;
- How your business can go paperless for efficiency and effectiveness;
- Why you need to integrate workflows to avoid duplicated efforts;
- The advantages of going mobile with your iPhone, Blackberry or Android to make the most of your day
Click here to register for this webinar and hit the comments with YOUR suggestions as to how to make the most out of the fourth quarter "home run stretch."
Friday, August 20, 2010
Thursday, August 12, 2010
Tuesday, August 10, 2010
- There is no upfront investment - you don't have to buy any hardware or software, because SaaS can even replace things like your fax machine, phone system and email servers;
- Little or no risk - you can try it before you buy it. If you buy it, then it's pay-as-you-go with no contracts involved. As well, since you're using a service/services that is used by thousands and/or millions, you know what you're getting from the get-go;
- Value - sharing with hundreds of thousands (and in some cases, millions) of users also allows you to get a more robust service than you could get by running the software and/or hardware all by yourself. Most SaaS offerings provide small business with features and capabilities that were previously available only to large enterprises, and only at a steep cost;
- Accessible from anywhere - the road, home, in an airport, etc. Mobility, whether for a small at-home business or a Fortune 500 company, is the new reality of business. Operating your business from a car while waiting for a customer is no longer just convenient, but necessary to get ahead.
These days, just about anything can be offered "as-a-service" from fax to phone systems; customer relationship management to accounting software to word processing. With the above advantages starting for as little as $10.00 per month, you can truly understand why, for most entrepreneurs, adopting SaaS...is almost a sure thing.
What do you think? Do you see entrepreneurs as risk-takers? Are you adopting SaaS successfully in your business? Take it to the comments...
Tuesday, July 27, 2010
For any of you who run your own business, your computer often becomes your ultimate communications hub - it's one of the most important items you own. As you know, merely selecting what PC you use is only the first (and arguably the easiest) step you'll take to set up this hub. Getting it fully operational is a whole other issue.
What's made this process so difficult is the dramatic rise of bloatware. You've likely run into bloatware before - all those extra programs and free trial offers littering your desktop because the PC manufacturer was paid to place them there. Even if you navigate the endless slew of registrations associated with these programs, in 30 days you find yourself in a panic because your free trials have "timed out" and you have no way to access the information you need.
As if that wasn't difficult enough, trying to configure one of those combo printer/fax/copier/scanner devices to your new PC is a nightmare, to put it mildly. Your reward for successfully doing this? An endless stream of faxed advertisements that eat up your not-so-endless toner cartridge!
This is why our news today is exciting - Best Buy and MyFax are letting you regain control of your office environment. Using the Best Buy Software Installer, you're able to tackle the issue of bloatware head-on, as you pick only the software you need. That's right - no more free trials for confusing software you've never heard of. Couple this with MyFax, which provides an integrated fax solution that doesn't require any installation, configuration, special hardware or mystifying software. As our customers will tell you, MyFax also lets you choose how you want to manage your faxes, including which faxes you print. No expensive cartridge replacements.
No one wants to spend scads of time just to set up their PC or netbook - we've got too much to do! We feel today's news is one way you can get rid of a common technology headache.
If you want to learn more about today's news, be sure to visit our newsroom.
Thursday, July 15, 2010
All of these tools make it easier for suppliers, prospects, and most importantly, customers, to easily contact you in the manner that works best for them. So it's essential to your business that you publish these four pillars of communication anywhere and everywhere your logo and business name appears!
The MyFax team realizes that for a new start-up or an at-home business, advertising can be costly. So we're proud to give you an exclusive offer - as a MyFax customer, you are entitled to 250 FREE premium business cards from Vistaprint!
These aren't your run-of-the-mill, plain Jane business cards, but rather eye-catching, full colored (front and back) cards customizable by you. With a ton of templates to choose from, you can get creative or just go for the look that best suits your business. All you have to do is insert your company logo, web address, MyFax number and email address - and they will be delivered to you!
You can find more details here - http://myfax.biz.vistaprint.com/
Wednesday, July 14, 2010
Thursday, July 08, 2010
And then your cell rings and you have an epiphany – all you need to run your business is your mobile. And then reality sets in once again. Think about:
• Never being free of the office again when literally everyone (clients, creditors, and even pesky telemarketers) has your cell number; or,
• Skyrocketing bills when you finally take that well deserved and oft delayed vacation to “outtacallplan” land; or,
• Reading faxes on your 10 by 10 pixel phone screen.
Well, maybe it’s not such a crazy idea… “there’s an app for that” as they say. In this case, we’re talking about apps that will help your communications infrastructure catch up with your office apps in the cloud and deliver immediate cost savings. Virtual phone systems like my1voice with built in auto-attendant, reception, call routing, call identification, and voicemail functionality move your voice calling into the 21st century, leaving your PBX and dedicated lines firmly behind. As well, internet fax services like MyFax let you send and receive faxes from your email, the web, or smart phone without the need for a fax machine or any of the related costs.
So step into the cloud with both feet - don’t let your communications be jealous of the attention you’ve shown your office apps. Start today for free with my1voice and MyFax.
Wednesday, June 09, 2010
Realtors who clung to their pagers, paper listings, and land lines have already disappeared. A new breed of interconnected web savvy realtors has emerged – are you one of them? The web offers these realtors unparalleled and cost effective access to prospective buyers and available properties – even on a global basis when appropriate.
Here are some of their tips and tools:
• Staying mobile and productive – Without technology this becomes an either or scenario. With technology, you can be productive and on the road. For example, tools like MyFax let you send and receive signed purchase agreements from your email, web, or smart phone. Solutions like my1voice ensure you get your calls, but make your actual location transparent to callers.
• Client nurturing – People are less likely than ever to stay in their first home for their lifetime. So, think once a client, always a client. An email communications tool like Campaigner helps you stay in touch and keep your name top of mind when the time comes to upgrade or downsize. As well, staying in contact can net you those lucrative double-ended transactions where you sell the first home, buy the second.
• Always connected –You can give your clients all your contact information, but how many are likely to give up after the first two tries? Tools like my1voice find you so the client doesn’t have to, and you never miss an important call again.
• Find and communicate with prospective buyers and sellers online – email, social media, web presence... – need I say more?
• Look professional, without the effort and the expense – Tools like Campaigner offer off-the-shelf realtor branded email templates and copy suggestions. my1voice can be your virtual assistant with automated reception and unlimited extensions and voicemail boxes. As an online tool, MyFax ensures you never run out of fax paper or toner or faxed offers again.
So join the real estate revolution. Seize technology tools to broaden your reach, stay connected, and accelerate your real estate business.
Thursday, May 27, 2010
The answer to what real estate agents and accountants have in common lies in their paper-based workflows including:
• Need for regulatory compliance - Both professions are paper-heavy by nature – with lots of required regulatory and government documentation along with the need for legally valid signatures.
• Thrift – Paper is costly. Accountants are cost conscious by nature. Agents are money motivated and like to keep as much of their commission check as possible.
• Client communications and confidentiality – Paper is an open loop process and prone to being misplaced or lost. Both accountants and agents deal with sensitive information that if misused could compromise their client’s position or otherwise cause them direct harm.
• Professionalism – Accountants need to project a professional image to attract clients and to build client trust and loyalty. Agents are on the road a lot. Being on the road, being productive and being professional can be mutually exclusive.
• Technical simplicity – With rare exceptions, agents and accountants are not techies – if they were, chances are they would have taken a different career path.
So the answer to what real estate agents and accountants have in common is MyFax!
MyFax lets you send and receive legally valid documents from your email, web, or smart phone and keep an electronic record. MyFax replaces your need for fax machines, in house fax servers and everything that goes with them, like supplies, dedicated lines and long distance charges. MyFax helps ensure client confidential communications. Faxes are sent from and received in a user’s private email inbox or from the password-protected MyFax website. MyFax projects a professional image with business class reliability and 99.9% availability commitment. MyFax never runs out of paper or toner, never jams and a user’s computer doesn’t have to be "on" to receive faxes. MyFax is easy to implement - no installation, no additional hardware or software, no maintenance - and it’s as easy to use as email.
Not surprisingly then, real estate agents and accountants are two of the largest users of MyFax. So if you’re an accountant or real estate agent and haven’t tried MyFax, why not?
And if you’re a mortgage broker, insurance agent, lawyer, or health care provider – the question and answer aren’t a lot different!
Try MyFax today for Free.
Tuesday, May 25, 2010
The general consensus at Tufts seems to be faxing is still used a lot for business, although many of the students aren’t sure why.
One student working in the Treasurer’s office gets it, though. He points out that often faxes are sent instead of email due to security and privacy reasons. If you’re talking about personal and private information, it actually has to be faxed by Massachusetts law.
What’s interesting is it seems this institute of higher learning is still relying on fax machines rather than an Internet fax service such as MyFax. A MyFax account would solve many of the issues the students see while still following the legal mandates for privacy.
What has your experience been? How much does the business office at the colleges or universities you deal with rely on faxing versus other forms of communication?
Monday, May 10, 2010
The question becomes how to keep your paperwork organized and searchable to be able to realize these efficiency and effectiveness gains. Your best bet is to look for points where paper either touches or could touch an electronic workflow – sending up the equivalent of an emergency flare to say, “Hey look, I’m over here”. Take faxing as an example. Cloud computing services like MyFax let you keep your paper based workflow (aka fax), but also provide end-to-end electronic tracking with an electronic record to file away. As well, with MyFax those efficiency gains and associated savings aren’t whittled away by additional hardware or software costs. Plus, with the ability to fax via email, smart phone, or the web, you’re more efficient and effective.
Just imagine, paper with an electronic trail in one searchable archive. Simple, convenient, effective, and best of all organized!During the month of May, MyFax joins QuickBooks in the Intuit App Center in a special promotion to Get Organized. Promoting the need to improve document management and reduce paper in the office, QuickBooks customers can try MyFax risk free by visiting http://bit.ly/MyFaxGetOrganized. As an added bonus, each use of this service in May includes an automatic submission to win a Kindle. For complete terms and conditions, visit http://bit.ly/IntuitKindle
Tuesday, May 04, 2010
Within a business context, you may be the most organized business person in the world with regular client communications, just-in-time operations, and timely billing and collections. What about the person you’re communicating with? How can you ensure that he or she received the required information at the right time (and can find it again)? As well, how do you know if the information was disseminated to other parties as needed on a timely basis? Quite, simply who received what, when is a relative unknown. This is the trouble with paper! It is by very definition an open loop that conspires against getting and staying organized. Of course, there are some interrupt driven processes to help address the paper gap like requiring signatures, but who cares if the receptionist got your letter or package if that becomes its final destination?
The business world has taken a few tentative steps away from paper, but there’s a long way to go. Faxes have long been considered legal documents, but they’re still the only electronic type communication that is! Even with the convenience of faxing compared to “snail mail”, there are still lots of annoying little details to address like, “Did the right person receive it?”, “Was it timely?”, “Was the information shared appropriately?”
Today’s technologies can help you bridge the paper gap efficiently and effectively. Continuing with the fax example, cloud computing services like MyFax bring faxing to your email, smart phone, home, and literally anywhere that’s connected to the web; requires no hardware and software; provides end-to-end electronic tracking, and gives you an electronic record to file away. Paper with an electronic trail in one workflow. Simple, convenient, effective, and best of all organized!
During the month of May, MyFax joins QuickBooks in the Intuit App Center in a special promotion to Get Organized. Promoting the need to improve document management and reduce paper in the office, QuickBooks customers can try MyFax risk free by visiting http://bit.ly/MyFaxGetOrganized. As an added bonus, each use of this service in May includes an automatic submission to win a Kindle. For complete terms and conditions, visit http://bit.ly/IntuitKindle.
Tuesday, April 27, 2010
For lawyers, though, Track Changes can present an ethical problem according to this post from the Internet Business Law Services web site. A legal document may contain all sorts of information that someone makes a decision not to share down the road. If Track Changes was used, though, it’s possible that the “hidden” data can be exposed, thus creating a potential breach of ethics and confidentiality. It doesn’t take much effort to make that happen, either.
Toward the end, the post talks about ways to prevent these potential breaches. Of course, one of the first ones listed is to fax the document instead of emailing it. A fax has no Track Changes function, so as long as you remember to accept all the changes before sending it the person on the other end can’t get at that confidential information.
Even if you’re not a lawyer, there may be things that have been removed or changed in certain documents that you don’t want to share. If that’s the case, avoid the risks. Use MyFax to send them.
Friday, April 09, 2010
Until that day, it’s important for each of us to do what we can in our daily lives. Fortunately, as a user of MyFax you’re already having a positive effect. For proof, check out this special page, which shows the impact moving from fax machines to an Internet fax service can have.
Ok, that’s one thing. What other things can we all be doing to make a difference? I’d especially like to see some more ideas that not only help the planet, but make life or work easier too – the way MyFax does.
Friday, March 12, 2010
What many don’t realize, however, is that email is very vulnerable to being intercepted. Which means private and confidential information that you’d like to have kept private and confidential can actually wind up being open and exposed pretty easily. And with tax season upon us, it gets extra worrisome.
It’s just one more reason to have a MyFax account. Internet faxing is far more secure because a hacker can’t really intercept a fax – even one that is going to an email account. Because of the way it’s transmitted, a fax will appear as nothing but noise to someone trying to look into your private information. That’s because a fax is disassembled and converted into some electronic wizardry, then reassembled on the other end. So are emails, but when you intercept an email it can be reconstructed. Can’t do that with an Internet fax.
And with MyFax it’s even more secure because we add a layer of 128-bit encryption just to be sure there’s nothing for an email hacker to see. It’s the next best thing to having one of those Jason Bourne-like secure phones.
So if privacy is a concern, and it is for most of us these days, think about faxing your confidential documents instead of emailing them.
Now it’s your turn. What types of documents do you need to send securely?
Monday, March 08, 2010
Being recognized for outstanding innovation by INTERNET TELEPHONY aligns with customers’ perception of the Protus business communications products. The company is consistently rated highly in both user and professional reviews for its attention to customer needs and personalized service.
“INTERNET TELEPHONY is proud to grant Protus a 2009 Product of the Year Award for MyFax and my1voice. Protus has proven its commitment to quality and excellence while addressing real needs in the marketplace,” said Rich Tehrani, CEO, TMC. “We’re happy to recognize and honor Protus for their development of IP communications technology. We look forward to more innovative solutions from them in the future.”
A complete list of Product of the Year winners is published in the February 2010 issue of INTERNET TELEPHONY magazine. INTERNET TELEPHONY has been the authority in IP communication since 1998™, providing unbiased views of the complicated converged communications space. For more information, please visit www.itmag.com.
Friday, February 26, 2010
There are lots of good reasons you might want to have a local number instead, such as a small company wanting to emphasize its local ties or a large company wanting to localize its service.
That’s why the fact that MyFax has expanded our local fax number availability in Canada is such warm news on an otherwise chilly day. In fact, we now have local numbers available for our Internet fax service in 34 cities throughout the Great White North, which is 28 more than we used to have. It’s enough to cover virtually every major city in Canada, whether they’re located in the provinces of Alberta, British Columbia, Manitoba, Newfoundland, Nova Scotia, Ontario, Quebec and Saskatchewan.
By the way, if you’ve been using a toll-free fax number in Canada and want to change it over to a local number, contact MyFax customer service via phone, email or online chat and they’ll take care of it for you.
Friday, February 19, 2010
Sam will discuss the new breed of solutions that deliver technology through the Internet and make workplace IT easier and less expensive for real estate offices and individual realtors.
Details for the event:
What: National Real Estate CyberConvention & Expo
The CyberConvention is expected to attract more than 10,000 real estate professionals during its seven days, and is completely virtual open to the real estate community worldwide.
When: February 21-27, 2010
Presentation: Sam’s presentation will be accessible all day Tuesday, February 23 and Friday, February 26. Attendees can visit the Speaker Center inside the convention and click on Sam’s session.
Friday, February 12, 2010
It’s also a big day for fans of those schools, which is what makes the whole process so newsworthy. That’s why I was delighted to see this photo of an athlete from Plano, Texas signing his National Letter of Intent. Not so much for the athlete or the sport itself – I’m not a big follower of Texas high school football – but for the delivery method of the signed letter.
That’s right, you guessed it. When he was done signing the letter, he faxed it. As with so many areas in the business world, when a signed legal document needs to be transmitted quickly, faxing is the method of choice – sometimes the only allowable method.
If the school has MyFax they’ll be able to file it electronically for safekeeping instead of having to store a piece of paper in some file cabinet somewhere in the bowels of the athletic facility. They can add the letter to the player’s general electronic files, making it easy to keep everything about him together throughout his time at the school.
Readers, what about you? Have you ever had to fax an unusual or interesting document like this one?
Friday, February 05, 2010
So to make sure you have the most current information – and a good store of knowledge should you appear as a contestant on Jeopardy! and the Daily Double is a fax-related question – we offer a couple quiz questions.
1. Some advantages of an Internet fax service over a fax machine are:
A. No need to go back to the office to read your faxes
B. Internet fax accounts never have busy signals on inbound faxes
C. Because they’re electronic, your faxes can travel with you more easily
D. All of the above
All of the above. Since Internet fax services are tied to your email account, you can receive faxes anywhere you can get email. That also means you can store your faxes on your laptop or other device so they’re always handy. And if multiple people send you faxes at one time, your Internet fax service will never return a busy signal.
2. The monthly cost for an Internet fax service is roughly the same as using a fax machine.
False. It’s actually a lot less. With a fax machine you have the cost of the machine, plus a dedicated phone line, toner, paper and electricity. The only cost for an Internet fax service is the service itself. You’re really looking at pennies per day for 24x7x365 access to your important faxes.
Friday, January 29, 2010
There are lots of good reasons you might want to have a local number instead, such as a small company wanting to emphasize its local ties or a large company wanting to localize its service.
That’s why the fact that MyFax has expanded our local fax number availability in the U.S. is such warm news on an otherwise chilly day. In fact, we now have local numbers available for our Internet fax service in 78 additional area codes throughout the country. That’s a 46 percent increase in total U.S. coverage in just one year!
What that means to you is you can obtain a local number no matter where your office happens to be located – or where you want it to look like it’s located since you don’t have to live in that area code to receive a number for it.
By the way, if you’ve been using a toll-free fax number and want to change it over to a local number, contact MyFax customer service via phone, email or online chat and they’ll take care of it for you.
So what do you think? Do you prefer to use a toll-free or local fax number? And why?
Friday, January 22, 2010
The story involves a journalist who was taking an international vacation over the holidays, traveling from Marin County, California to the island of Malta. Potentially a dream vacation, right? Well it was, until she got to the airport and was told her tickets listed her married name but her passport listed her maiden name. In these days of heightened security that wasn’t going to work.
She needed proof that both identities were the same and was told by British Airways that a copy of her marriage license would work. That’s not something you normally carry with you on vacation. Fortunately, though, she was able to have someone fax a copy of it to the airport, it was accepted, and her vacation went off as planned. So basically the fax saved the day!
You may never face that issue, but at some point we all forget something of importance – usually at the most inconvenient time. Maybe it’s your notes for a presentation. Maybe it’s a contract for an important client. Whatever it is, it’s good to know you can have it delivered quickly and right to you computer or smartphone with MyFax. It’s a good little safety net.
Friday, January 15, 2010
If you want to raise some controversy, trying telling users that the technologies they know and love are obsolete and ought to be retired.
That’s what happened recently with an article by Computerworld’s Mike Elgan called 10 obsolete technologies to kill in 2010. In it, he takes on everything from the 12 volt DC port (once called the cigarette lighter) in cars to business cards to home entertainment remotes. And of course, #1 on the list is the fax machine.
In Mike’s world, everything should be emailed. Of course, MyFax users know better. There are plenty of good reasons to fax documents, such as:
- They need signatures
- They contain handwritten notes or amendments
- The law requires it (pretty much any medical record)
- You want the document encrypted during transmission
- The person on the other end doesn’t like or use email
- That’s just how your industry works (construction comes immediately to mind)
The one thing he did get right is there’s no real need for a fax machine anymore. An Internet fax service will do whatever you need done with faxes while helping you save money and make your office a little greener.
Say what you will – faxing is here to stay, at least for the foreseeable future. And until those fancy smart phones become a lot cheaper to own, program and use, I doubt we’ll be getting rid of our home entertainment remotes anytime soon either.
Tuesday, January 05, 2010
If you’ve been using a fax machine, you probably had a dedicated phone line for it. When you make the move to VoIP, the “additional” phone line will be removed along with the others.
There is an alternative, however, that fits your intentions much better: an Internet fax service. As VoIP does for voice, an Internet fax service allows you to send and receive faxes anywhere you can get an Internet connection – your office, your home, a customer’s location, a truck stop, the airport or even your favorite fast food restaurant or purveyor of fine coffee.
When you receive an Internet fax, it appears as an attachment in your email account. Everything is handled electronically, making faxes easy to store, carry with you, search and even back up so you don’t lose an important document as can happen with a paper fax.
If you’re thinking of upgrade your phone service to VoIP, it’s the perfect time to reconsider your fax options as well. An Internet fax service will allow you to not only maintain your faxing capabilities but improve on them.