Many businesses are looking at moving to Voice over IP (VoIP) phone service as a way of adding capabilities while reducing costs. What they may not realize, though, is that a gain in one area could cause a serious issue in another. In this case, adding VoIP means you could lose your ability to send and receive faxes.
If you’ve been using a fax machine, you probably had a dedicated phone line for it. When you make the move to VoIP, the “additional” phone line will be removed along with the others.
There is an alternative, however, that fits your intentions much better: an Internet fax service. As VoIP does for voice, an Internet fax service allows you to send and receive faxes anywhere you can get an Internet connection – your office, your home, a customer’s location, a truck stop, the airport or even your favorite fast food restaurant or purveyor of fine coffee.
When you receive an Internet fax, it appears as an attachment in your email account. Everything is handled electronically, making faxes easy to store, carry with you, search and even back up so you don’t lose an important document as can happen with a paper fax.
If you’re thinking of upgrade your phone service to VoIP, it’s the perfect time to reconsider your fax options as well. An Internet fax service will allow you to not only maintain your faxing capabilities but improve on them.