Fax from ACT! using MyFax

There's a new ACT! add-on that is free for MyFax fax customers. It lets you use MyFax to send and receive faxes - all within ACT!

For those who might not know, ACT! is a popular contact management and CRM program that is used by millions of sales people. ACT! is where all of their customer contact information is stored, and it tracks correspondence with customers.

Adding MyFax to ACT! is efficient and powerful. It's efficient because you never need to leave ACT! or re-enter fax numbers - you can even create personalized faxes using the ACT! mail-merge features. It's powerful because every fax that you send or receive is directly linked to your Contacts, giving you a complete picture of your communications.

Learn more about MyFax and ACT! .

Remember, you can also have fax integration with:
MyFax and Microsoft Office
MyFax and Microsoft Outlook
MyFax and IBM Lotus Notes

MyFax Winter '07 Update

The MyFax Winter '07 Update is now live and you'll find a complete list of new MyFax features here. There are no additional charges, and you don't need to do anything special to take advantage of the new features. They're all available in MyFax Central - take a look!

Here's some of my favorite new capabilities:

• The new Contact Book lets you store frequently used numbers and create distribution lists. If you find yourself faxing the same people (or group of people) frequently then you'll love this.
• You can import and export Contact Books as well - this makes it easy to move your lists from Winfax or other old fax software solutions.
• New reporting capabilities let you tailor your reports to get the information you require, simplifying administration and making it easier to track usage and allocate costs amongst users.
• New security features allow administrators to control access rights for each MyFax user, to standardize settings and limit the distribution of faxes. This is important for enterprise fax clients, and everyone affected by HIPPA and similar regulations.

Please Plan Ahead

On Sunday (from around midnight - 2AM) there will be a brief service disruption as we deploy the MyFax Winter '07 update. All faxes that are received during this time will be held and delivered after the interuption.

Ending the Fax Tyranny

Here's a humorous post (End the Fax Tyranny) with a bit of a rant about the challenges of faxing - traditional faxing, that is. To summarize (without the humor): it's expensive; a waste of space and paper; and they are a pain in the ass to send. (You should read the funnier version here.)

Internet fax services like MyFax are cheaper, paperless and as easy to use as email. If you never need to communicate with a fax machine then MyFax isn't for you; but otherwise - it's a lot cheaper and easier.

MyFax Winter '07: Free webinar for customers

MyFax Winter '07 will be introduced early next week. It includes a number of great new enhancements that customers have asked for.

Want a sneak preview? Want to learn how to take advantage of the new MyFax features?

Join us tomorrow (Wednesday, December 13) for a FREE web seminar with Wendy Lowe.
Wendy will highlight what's coming, and where to find more information. You can register here.

We'll record the session so that you can in case you can't attend.

MyFax Internet Fax - Fax Internationally for Free

MyFax lets you send 100 free faxes each month with our popular $10 package. Now, you can use these free faxes when you fax internationally to any of 29 major countries. Any extra pages to these countries cost just $0.10 per page - just like faxing in the U.S.

Why the changes? We are committed to delivering 'value for money' and eliminating any surprise or hidden fees. Making international faxing easier and cheaper helps meet both goals.

All MyFax subscribers get this benefit automatically - there's no need to do anything.

Here's the current list of countries that are included in the MyFax free fax allocation. (It will continue to grow, so feel free to check here for a current list. )

Australia
Austria
Belgium
Canada
China
Denmark
Finland
France
Germany
Hong Kong
Ireland
Italy
Japan
South Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Singapore
Spain
Sweden
Switzerland
Taiwan
United Kingdom
United States

Replacing Fax Servers with MyFax

Over the last 10 years, organizations have often deployed fax servers to provide centralized, network based faxing to their employees. We are now seeing a surge of interest in replacing these fax servers with internet fax services like MyFax. Why the interest?

There are three common drivers:

First, like all systems, there are ongoing costs to supporting fax servers - for maintenance, telecommunications, and upgrades. While these costs are sometimes hidden in operating budgets, the onset of Microsoft Windows and Office upgrades, which trigger upgrades to fax server software, databases, etc., also trigger a search for cost effective fax server alternatives.

Second, fax server deployments don't provide the flexibility corporate customers require. As companies consolidate or expand data centers, acquire and divest business units, and assess redundancy and disaster recovery plans, the on-demand capacity of internet fax services is appealing.

Third, IT departments have better things to do, and faxing isn't always high on the list of sexy projects! Working with a reliable internet fax service provider eliminates headaches, frees up time, and provides better support for end users.

Ultimately, of course, costs matter. We've just completed a detailed study comparing the TCO for fax servers to MyFax. What really matters is how much you can save, and we're happy to tailor this assessment to your environment - just ask!