Friday, March 27, 2009

MyFax Introduces Winter ’09 Enhancements

Yesterday we announced our latest enhancements, which include several new features that we feel provide customers with increased productivity. Many of these features are based on MyFax customer feedback representing businesses of every size.

The new MyFax release includes the ability to save commonly faxed documents within MyFaxCentral, (our web-interface). Additionally, contacts to whom a fax is sent can be automatically added to the Contact Book, a feature similar to many email programs. Both of these features save MyFax customers time and increase productivity. Another time-saving feature, intended for customers with larger MyFax deployments, is the ability for account administrators to search and efficiently find users.

MyFax sends and receives faxes using an email account, removing the need for a dedicated phone line and fax machine. The service, which fully integrates with Microsoft Office, IBM Lotus Notes and ACT!, enables users to manage their fax communication and corresponding document management work flow more efficiently and at a lower cost than traditional fax servers or fax machines, regardless of physical location.

“These new enhancements make MyFax even more intuitive to use,” said Joseph Nour, CEO of Protus, the provider of MyFax. “We rely extensively on customer feedback for product improvements, and do our best to make sure we give our customers what they want. These enhancements are the latest example of that philosophy in action.”

The top new customer inspired features and enhancements include the ability to:
· Save frequently faxed documents for easy retrieval
· Automatically add new recipients to the Contact Book
· Retrieve context sensitive help at MyFaxCentral
· More efficiently locate users with search functionality on the Admin page
· Generate enhanced activity reports for enterprise customers allowing admins to generate reports by billing code

MyFax offers an uncomplicated price structure. The basic service is $10/month, includes 100 outbound and 200 inbound faxes and one year of fax storage. There is no setup fee and no hidden charges. MyFax pricing is based on usage.

MyFax recently earned its fourth straight #1 ranking Gold Award from TopTenREVIEWS, an Internet publisher of expert technology and entertainment reviews seen by millions of consumers.

Have an enhancement idea for MyFax? I’d love to hear about it!

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